Legal

Privacy Policy

Effective Date: January 1, 2024 | Last Updated: January 1, 2026

This Privacy Policy explains how Trading Secrets Publishing / AlgoEvaluators ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit get.algoevaluators.com and make a purchase through our platform. Please read it carefully.

1. Information We Collect

We collect information you provide directly to us, including:

Personal Identifiers: First name, last name, email address, phone number, country.
Payment Information: Billing details processed securely by Stripe. We do not store full card numbers or CVV codes on our servers.
Account Credentials: Email address and hashed password for the customer portal.
Usage Data: Pages visited, download activity, IP address, browser type, and device information.
Marketing Data: UTM parameters, referral sources, and campaign identifiers.

2. How We Use Your Information

To process and fulfil your order and deliver digital products.
To create and maintain your customer portal account.
To send transactional emails (order confirmation, download links, login credentials).
To send marketing communications (only where you have opted in or as permitted by law).
To improve our products and website through analytics.
To prevent fraud and ensure security.
To comply with legal obligations.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing personal data include: contractual necessity (to fulfil your purchase), legitimate interests (fraud prevention, analytics), consent (marketing emails), and legal obligation.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Maintain your portal session (essential cookies).
Analyse traffic and usage patterns (analytics cookies).
Measure advertising effectiveness (marketing pixels, including Facebook/Meta Pixel).

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Facebook / Meta Pixel

We may use the Meta (Facebook) Pixel to measure conversions and serve targeted advertising. This tool may collect data about your interactions with our site and share it with Meta Platforms, Inc. For more information, please review Meta's Privacy Policy. You can opt out of personalised advertising at facebook.com/ads/preferences.

6. Third-Party Service Providers

We share data with trusted third parties only as necessary to operate our business:

Stripe — payment processing (stripe.com/privacy).
Cloudflare — hosting, content delivery, and email sending.
Email providers — transactional and marketing email delivery.

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Customer account data is retained for a minimum of 7 years for tax and legal compliance. You may request deletion of your account at any time (see Section 9).

8. Data Security

We implement industry-standard security measures including TLS/SSL encryption in transit, hashed passwords, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request correction of inaccurate data.
Deletion: Request erasure of your personal data ("right to be forgotten").
Portability: Receive your data in a structured, machine-readable format.
Objection / Restriction: Object to or restrict certain processing activities.
Opt-Out (CCPA): California residents may opt out of the "sale" of personal information, though we do not sell personal data.

To exercise any of these rights, please contact us at support@algoevaluators.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate steps to ensure that your personal data receives an adequate level of protection wherever it is processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@algoevaluators.com
Website: get.algoevaluators.com